Credit Card Security

Protecting the safety of your credit card information is important to us. That's why before you make your purchase, you will be transferred to a secure Verisign page where you can make your purchase with confidence that your information won't be compromised. At we don't just stand behind our merchandise. We also do our best to provide a safe and convenient online shopping experience.

If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at 1-800-416-3511. Our Customer Service representatives are available M-F 9am-5pm EST. They'll be happy to take your Patio Embers order right over the phone.

Some browser versions and some firewalls don't permit communication through secure servers like the ones we use to process orders at If for any reason you cannot access the secure server, please feel free to place your order with us by phone at 1-800-416-3511. Our Customer Service representatives will be happy to assist you M-F 9am-5pm EST.