Shipping Information

All fire pits, accessory items and covers will be shipped either via Federal Express, UPS, ABF or Wilson Freight. Even though the Patio Embers fire pits are portable, they are large items, which increases the cost to ship. Therefore, these items have a standard delivery charge of $199 throughout most of the shipping areas. There will be a fuel service charge of $50 for orders to the following states: AZ, CO, CA, WA, OR, NM, ND, NV, MT, SD, ID, WY, UT.

We do not ship products to P.O. Boxes, please use a real physical address when placing an order.

At this time, we are not able to ship outside the 48 contiguous states via our website.

Please note, all shipments of the Patio Embers fire pits REQUIRE a signature at the time of delivery. The shipping policy at Patio Embers designates a 2 to 3 week delivery time if the item is in stock. If the item is back ordered, we will specify within the product information when the item will be available to ship. In most cases, you will receive your Fire pit sooner than the designated time.

Once the item has shipped from our warehouse, you will receive a confirmation email from us that will contain the preferred shipping partner and a tracking number that will let you track the progress of your package from the website of the carrier.